Categories

Designers / Manufacturers

Right of Revocation


For consumers and for other persons having their normal place of business or residence in a member state of the European Union (EU) or the European Economic Area (EEA) at the time of the conclusion of the contract, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

Consumers who are habitually resident in a country which is not a member of the EU or the EEA at the time of conclusion of the contract shall be subject to the law of the country in which the consumer is habitually resident at the time of conclusion of the contract.

Irrespective of this choice of law, consumers are also subject to the mandatory consumer protection law of the state in which they are habitually resident at the time the contract is concluded.

Consumers and other persons having their normal place of business or residence in a Member State of the European Union (EU) have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day

  • to which you or a third party named by you who is not the carrier who has or has taken possession of the goods, provided that you have ordered one or more goods under a single order and that they are or will be uniformly delivered; or
  • to which you or a third party named by you who is not the carrier has taken possession of or has received the last goods, provided that you have ordered several goods within the framework of a uniform order and that they are delivered separately.

 

In order to exercise your right of revocation, you must inform

Fadenkreuz-Shop
Inh. Gabriele Schmidt
Kardenstr. 2
45768 Marl
GERMANY

Fon: +49 23 65 - 29 55 163
Fax: +49 23 65 - 29 55 164
E-Mail: info@fadenkreuz-shop.de


by means of a clear declaration (e. g. a letter, fax, letter by post or e-mail) of your decision to revoke this contract.

In order to comply with the cancellation deadline, it is sufficient for you to send the notice of cancellation prior to the expiry of the cancellation deadline.

 

Consequences of the revocation

If you revoke this contract, we will be obliged to refund all payments received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) immediately and within 14 days at the latest from the day on which we receive notification of your revocation of this contract. We will use the same means of payment for this repayment as you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than within fourteen days of the day on which you inform us about the revocation of this contract. The deadline is met if you send the goods before the end of the 14-day period. You shall bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for the examination of their condition, properties and functioning.

 

 

Reasons for Exclusion or Termination

The right of revocation does not apply to contracts

  • for the delivery of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is authoritative or which are clearly tailored to personal needs;
  • for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

 

The right of revocation expires prematurely in the case of contracts for the delivery of audio, video or computer software in a sealed package if the seal has been removed after delivery.

End of the revocation policy


has been added to your wishlist.

Continue shopping My wishlists